Privacy Policy

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801-919-6667

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Account

Spa One
Effective Date: May 6, 2026

Spa One (“Spa One,” “we,” “us,” or “our”) operates the website spaoneutah.com (the “Site”) and provides spa, beauty, and medical aesthetic services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site or our services, you agree to this Privacy Policy.

1. Information We Collect

We collect the following information directly from you when you contact us, book an appointment, create an account, sign up for offers, purchase products, or receive services:

Contact information, including your name, email address, phone number, and mailing address.

Appointment and account information, including services booked, preferences, and account login details.

Payment information processed through our third-party payment processors (we do not store full payment card numbers on our servers).

Health and treatment information you voluntarily provide during consultations or intake for medical aesthetic services.

Communications you send to us, including form submissions, emails, calls, and text messages.

We also automatically collect limited technical information when you use the Site, such as your IP address, browser type, device information, pages visited, and referring URL. This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Schedule, provide, and follow up on services and treatments.
Process transactions, memberships, gift card purchases, and refunds.
Communicate with you about appointments, accounts, products, and customer service requests.
Send you marketing communications, promotions, and updates if you have opted in.
Maintain and improve the Site and our services.
Comply with legal obligations and enforce our Terms of Service.

3. SMS and Text Messaging

If you provide your mobile number and opt in to receive text messages from us, you consent to receive transactional and marketing text messages from Spa One at the number you provide. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase.

You can opt out at any time by replying STOP to any text message. Reply HELP for help. Your mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

4. How We Share Your Information

We do not sell your personal information. We share information only as follows:

With service providers that support our business, such as our website host, booking and scheduling platform, payment processors, email and SMS providers, and analytics tools.
With healthcare professionals and licensed providers within Spa One who are involved in your care.
When required by law, subpoena, or to protect the rights, safety, or property of Spa One, our clients, or others.
In connection with a business transfer, such as a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate the Site, remember your preferences, and measure traffic. The Site is also protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service. You can manage cookies through your browser settings, but disabling them may affect Site functionality.

6. Data Retention

We retain your information for as long as your account is active, as needed to provide services, and as required to comply with our legal, accounting, and reporting obligations. Treatment and consultation records are retained in accordance with applicable law.

7. Your Rights and Choices

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses of your information. To exercise these rights, contact us using the information below. We will verify your request and respond as required by applicable law.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any message, or opt out of marketing texts by replying STOP. Transactional messages, such as appointment confirmations, are not marketing communications.

8. Children's Privacy

The Site and our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent version. Material changes will be posted on the Site, and your continued use of the Site or our services means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Spa One

1706 N. Heritage Park Boulevard, Suite 1

Layton, Utah 84041

Phone: 801-919-6667

Website: spaoneutah.com